Success Stories

With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX) To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

Mission

Build next-generation, game-changing digital and customer experience solutions for businesses across the globe Engage with leading technology partners and best resources to craft innovative digital and customer experience transformation strategies for clients Foster a culture of customer-centricity, innovation and technical excellence

Vision

To be recognized as a global IT services leader driving digital business strategy of its clients across the globe, with future-ready and innovative digital and customer experience transformation solutions.

Our Leaders

Gagan Oberoi

CEO, Espire

As the CEO of Espire Infolabs, Gagan provides strategic direction for the company while nurturing a strong leadership team. An accomplished business leader with extensive experience in business expansion and information technology consulting and implementation across a broad array of industries and project types, Gagan leads in formulating the company’s go-to-market strategy, transformational journey and its future growth plans across different countries.

With a career spanning over 30 years, Gagan has held several leading positions including Head of Delivery and spearheaded many successful engagements & associations that has helped grow the business multifold. His transformational style of leadership, combined with his innovative thinking and deep understanding of client objectives has time and again translated into value-added solutions across Espire and our customers. He has been the driving force behind Espire's successful appraisal for CMMI level 5 Ver 1.3 (Dev + SVC) and accreditations in various ISO standards for quality and data security.

Vikas Kumar

Senior Director Customer Experience

Vikas heads the Digital Content Management practice at Espire. He leads all initiatives for competency building within the practice, especially on WCM platforms such as SDL, Sitecore, Acquia (Drupal) and Hippo. Vikas plays a key role in the design and development of best practices that can help our clients implement customer experience initiatives. He is actively involved in all strategy sessions and collaborates with the project delivery and service excellence teams for deployment & roadmap, architectural guidance/reviews, and capability scaling for DCM practice at Espire.